In Activa International Insurance Company (Ghana) Ltd., the interest of our clients is our focus and hence our motto ‘Our Clients, Our Passion’.
The values for our Company include client focus, responsiveness, innovation, trustworthiness and a listening ear to the needs of our clients.
We bring the experience acquired in managing global multinational businesses to bear on local retail and agency businesses.
One of the ways of keeping our clients satisfied is through the prompt settlement of genuine claims.
In keeping with our responsiveness to clients’ needs and as part of our innovation processes, we have launched our online solution “Activa Online” for the purchase of retail policies at the convenience and ease of clients. It is our belief that easy access, coupled with world class service delivery as offered by Activa International Insurance would go a long way to increase insurance penetration among all income earners in Ghana.
The Activa Online platforms which include a web portal i.e. www.activa-ghana.com, a mobile app (Activa Insurance) and a USSD code *713*313# are designed to guarantee easy access to Activa International Insurance Ghana’s products like motor, travel, personal accident and home insurance to our teeming customers. One can also lodge a claim online and track it. Simple claims receive same day settlement while clients can track complicated claims online.
The Activ’Lady Program which was launched in the latter part of 2019 seeks to impact on the lives of women entrepreneurs in Ghana regardless of their social background or life stage by providing solutions that will empower them to bring an active change in their lives and drive the agenda for financial inclusion.
Finally, we wish to thank all our partners and assure all that we will continue to provide them with the peace of mind they need.